Cancellation & Refund Policy: 

Cancellation requests must be made in writing and received by email.
If you cancel more than 10 days before the date of the workshop, your workshop payment is fully refundable. If you cancel less than 10 days before the workshop date, your payment, is refundable only when a substitute participant can be found.
To preserve this period the punctual receipt of the notice of cancellation by e-mail (richard@fromtheplayns.com) is sufficient. In the event that the workshop has been cancelled, the amount paid will be refunded within 7 working days. Further claims cannot be asserted. 

Disclaimer: 

Participants assume full and sole responsibility for the risk of injury or other consequences from attending workshops and also agree that the organiser accepts no liability for loss or damage to their personal property or for injury to participants on or outside the workshop premises.